Frequently asked questions

How to search for products? Faucet for home

Search for products by entering the faucet product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

We protect you when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.

What is the recommended faucet size for a standard kitchen sink?

A faucet typically recommended for a standard kitchen sink features a height ranging from 8 to 10 inches and a spout reach of 8 to 10 inches.

How do I choose the right faucet finish to match my kitchen or bathroom decor?

Consider the existing finishes in your kitchen or bathroom, such as cabinet hardware or light fixtures. Popular faucet finishes include chrome, stainless steel, brushed nickel, and oil-rubbed bronze. Choose a finish that complements the overall style and color scheme of your space.

Are all faucets compatible with any standard plumbing connections?

Most faucets are designed to align with standard plumbing connections. However, we recommend that you verify the product specifications and seek advice from a professional plumber if you have any particular concerns regarding compatibility.

How can I increase the water pressure of my faucet?

Low water pressure can be caused by various factors. Before addressing the faucet, ensure that there are no blockages in your plumbing system. If the issue persists, consider installing a faucet with a built-in pressure-boosting feature or consult a plumber to assess and resolve the water pressure concern.

What is the difference between a single-handle and a double-handle faucet?

A single-handle faucet has one lever or handle that controls both the temperature and the flow of water. In contrast, a double-handle faucet has separate handles for hot and cold water. The choice between the two is based on personal preference and the desired aesthetic for your kitchen or bathroom.

Are your faucets WaterSense certified for water efficiency?

Yes, we offer a range of WaterSense-certified faucets that meet the stringent water efficiency criteria set by the Environmental Protection Agency (EPA). These faucets help conserve water without compromising performance.

How do I maintain and clean my faucet to keep it in optimal condition?

Regularly clean your faucet using a soft cloth and mild soap or a non-abrasive cleaner. Avoid using harsh chemicals or abrasive materials that can damage the finish. For specific maintenance instructions, refer to the manufacturer’s guidelines provided with the faucet.

Can I install the faucet myself, or do I need to hire a professional plumber?

Faucet installation difficulty varies depending on the model and your level of plumbing experience. Some homeowners may choose to install faucets themselves, while others prefer to hire a professional plumber for a hassle-free installation. Consider your comfort level and consult the installation instructions provided with the faucet.

What is the warranty coverage for your faucets?

We offer a [insert duration] warranty on our faucets, which covers manufacturing defects and ensures that you receive a reliable and high-quality product. For more information about our warranty policy, please refer to the product page or contact our customer support team.

Do you offer international shipping for your faucets?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and the available shipping options and costs will be displayed. Please note that additional customs duties and taxes may apply, which are the responsibility of the customer.